Policy Specifics
Return Policy
All items are sold “as is”, meaning items include minor issues and are not eligible for a refund. However, should you notice any damages beyond what was noted in the listing, please contact our support team within 14 days of delivery and we will look into any possible solutions. Read more about our return and refund policy.
Cancellation Policy
We will honor cancellations within 24 hours of the order being placed. After 24 hours, a 25% restocking fee will be incurred. Once an item ships, we cannot honor a cancellation request.
Shipping Rates
Shipping cost is calculated during checkout and is based on the items you purchase. The amount will be displayed after you enter the shipping destination address. The items are ready to be shipped from our warehouse directly to you. A member of our carrier network will be in contact to schedule a delivery time that works best for you. Expect deliveries to be threshold and to arrive 6 to 8 weeks from purchase.
As with most businesses, supply chain issues and the cost of fuel heavily impact our business. In response, our shipping rates will fluctuate and be updated accordingly. Here are the shipping rates broken out by the total weight of items in your order:
- 1 - 50 lbs is $99
- 51 - 99 lbs is $229
- 100 - 299 lbs is $329
- 300 - 499 lbs is $499
- 500 - 699 lbs is $699
- 700 - 899 lbs is $899
- 900 - 1199 lbs is $1300
- 1200 - 1499 lbs is $2000
- 1500 - 1999 lbs is $3000
- 2000 lbs + is $5000